User Roles and Permissions

Role Hierarchy and Capabilities

Get IT uses a nested role-based access control (RBAC) system. An Organization Admin has global rights, whereas Department-level roles are strictly scoped to the departments the user is assigned to.

1. System / Organization Admin (ORG_ADMIN)

The highest level of access. Organization Admins have unrestricted access across the entire platform.

• Glossary: Can create, edit, and delete any term in any department.
• Approvals & Conflicts: Has full access to the Approvals page. Can approve or reject term candidates and resolve multi-department conflicts globally.
• Quizzes: Can create, edit, and assign quizzes for any department.

2. Department Nomenclature Admin (NOMENCLATURE_ADMIN)

Administrative access restricted to specific assigned departments.

• Glossary: Can create, edit, and delete terms belonging to their assigned departments.
• Approvals & Conflicts: Has access to the Approvals page, but only sees and acts upon pending terms and conflicts involving their assigned departments.
• Quizzes: Can create and assign quizzes for their assigned departments.

3. Department Nomenclature Editor (NOMENCLATURE_EDITOR)

Content contributors for specific departments.

• Glossary: Can propose new terms and edit existing terms in their assigned departments. (Proposals go into a "Pending Review" state). Cannot delete terms.
• Approvals & Conflicts: No access. Editors cannot see the Approvals queue. They must wait for an Admin to review their proposals.
• Quizzes: Can create and assign quizzes for their assigned departments.

4. Nomenclature Viewer (VIEWER)

Standard read-only users.

• Glossary: Can browse, search, and view all active terms in the glossary. Cannot create or edit terms.
• Approvals & Conflicts: No access.
• Quizzes: Cannot create quizzes. Can only take quizzes that are explicitly assigned to them or made available to their department.